Contact Us

We are not currently accepting walk-ins without an appointment.

Customer Service Hours and Contact Information:
Monday - Thursday 8:30 AM - 4:30 PM (Eastern Standard Time)
Friday - 8:30 AM - 1:30 PM

Phone calls and emails are returned during regular customer service hours, however for your convenience, we often attempt to answer emails and phone calls/messages outside of our normal customer service hours.

Email: service@petcremationurns.com

Toll Free Phone: From inside the US - 866.516.1296

Phone: From Hawaii, Canada and outside the US - 866.516.1296

Fax: From inside the US - 877.593.7060

Returns and Exchanges Mailing Address:

PetCremationUrns.com
Attn: Returns
60 Pineland Drive
Brunswick Hall, Suite 122
New Gloucester, ME 04260
(in person by appointment only)